Effective Date: [January 1, 2025]

Office Capital Group LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, www.officecapitalgroup.com (the “Site”), or use our services. By using our Site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to facilitate your inquiry and business loan brokerage process. The information we may collect includes:

A. Personal Information

  • Full Name – To identify you for communication and service delivery.
  • Email Address – To communicate with you regarding your loan inquiry, updates, or other relevant information.
  • Phone Number – To contact you regarding your loan request or to clarify any information.

B. Business Information

  • Business Name – To process and evaluate your loan application.
  • Business Type, Industry, and Size – To understand the scope of your business and recommend the most suitable financial products.
  • Revenue and Financial Information – If provided, to assess your business’s financial health and loan eligibility.

C. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP Address – To understand and analyze your website traffic patterns.
  • Browser Type and Version – For technical purposes to enhance website functionality.
  • Cookies and Similar Technologies – To improve your user experience (explained in Section 5).

2. How We Use Your Information

We use the information we collect for several purposes related to the provision of our services and to ensure the functionality of our website:

  • Loan Processing and Brokerage – To evaluate your loan inquiry and match you with the appropriate financial institutions and loan products.
  • Communication – To provide updates, reminders, or other necessary information regarding your loan application, as well as to respond to inquiries you make through the website or by phone.
  • Customer Support – To resolve issues you may experience and to provide general customer service.
  • Improve Our Services – To analyze and improve our website’s performance, your experience, and the services we provide.
  • Compliance with Legal Obligations – To comply with applicable regulations, including laws related to anti-money laundering (AML) and “Know Your Customer” (KYC) requirements.

3. How We Protect Your Information

We take the security of your personal and business information seriously. We implement a variety of physical, technical, and administrative security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption – We use encryption protocols (SSL/TLS) to secure sensitive data transmitted through our website.
  • Access Controls – We restrict access to your personal and business information to only those employees and contractors who need it to perform their job duties.
  • Secure Data Storage – Personal and business information is stored in secure databases, protected by firewalls and security protocols.

Despite these efforts, please be aware that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal or business information to third parties. However, we may share your information in the following circumstances:

  • Service Providers – We may share your information with trusted third-party vendors, partners, or service providers who assist in processing your loan applications, managing our website, or providing other business services. These service providers are required to maintain the confidentiality of your data.
  • Loan Providers – To facilitate the loan process, we may share your business and personal information with selected financial institutions, lenders, or other partners involved in the loan process.
  • Legal Requirements – We may disclose your information if required by law, regulation, legal process, or governmental request (e.g., subpoenas, court orders, investigations). We may also disclose your information if necessary to protect our rights, property, or the safety of others.
  • Business Transfers – In the event of a merger, acquisition, or sale of Office Capital Group LLC or its assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use the site.

A. What Are Cookies?

Cookies are small text files that are stored on your device to improve your experience. They can remember your preferences, analyze web traffic, and help with site navigation.

B. Types of Cookies We Use

  • Essential Cookies – Necessary for the operation of our website (e.g., login credentials, site navigation).
  • Performance Cookies – Collect information about how visitors use the website, such as which pages are visited most often, to improve the site’s functionality.
  • Functional Cookies – Allow the website to remember your preferences and choices to enhance your experience.
  • Targeting/Advertising Cookies – Used to deliver personalized ads or content relevant to your interests, or to limit the number of times you see the same ad.

C. Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. However, doing so may affect the performance and functionality of the Site.

6. Data Retention

We retain your personal and business information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically, we may retain data for:

  • The duration of your loan application process.
  • To comply with legal and regulatory obligations (e.g., retention periods required for financial records).
  • To resolve disputes, enforce our agreements, or as otherwise permitted by law.

If you wish to request the deletion of your data, please contact us as provided below. We will make reasonable efforts to accommodate such requests, subject to legal and regulatory constraints.

7. Your Rights and Choices

As a user, you have several rights regarding your personal and business information:

  • Right to Access – You can request a copy of the personal information we hold about you.
  • Right to Correction – If you believe the information we have about you is inaccurate or incomplete, you can request that we update or correct it.
  • Right to Deletion – You can request that we delete your personal information, subject to certain legal and contractual exceptions.
  • Right to Opt-Out of Marketing Communications – You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
  • Right to Withdraw Consent – If we are processing your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below.

8. Third-Party Websites and Services

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal and business information, please contact us at:

Office Capital Group LLC
1429 Houserville Rd
State College, PA 16801
Email: [email protected]
Phone: (814) 680-3621